Information about bnbmates

How it works

How it works?

Icon serach
Get inspired or search for specific things you are interested in. Go for the main attractions on an organized trip or just venture around with locals. Browse between the different categories or using the detailed search option find exactly what you are looking for.
Book icon
Compare offers and prices from different tour agencies and guides and choose your personal best deal. Communicate with the provider, ask any questions, discuss possible extra features and book seamlessly, safe and cashfree immediately. 
Enjoy icon
Avoid bad surprises and tourist traps. Read the reviews or go straight for the offers of the licensed, official providers. Save yourself from bargaining and get a payback when the services were not as promised. Just enjoy and we're handling everything else.


What is bnbmates ?

bnbmates is an online marketplace for tourists to find and book all kind of activities, tours and services in a simple, safe and overviewable way.

We want you to make the most of your holiday and for this we work together hand in hand with the local players to include offers of big official, licensed agencies as well as special offers from small private providers to have it all in one place. You can book safe and easy, cash free through bnbmates with payback guarantee.


activities can I find on bnbmates?

bnbmates offers all kind of activities from sport activities to cultural experiences. Tours or multi-day trips, classes, workshops and gastronomy events as well as special, luxury experiences. The list of the activities varies by the different tourist destinations, but you can be sure to find a vast selection of all the different options around you.

Why bnbmates?

Making the most out of your holiday has never been that easy. On bnbmates you find all possible activities and attractions in one place. By booking through our page you avoid tourist traps and you can save yourself from bad surprises and bargaining. It’s safe, cash free and easy to use.

We work hand in hand with local providers to create bnbmates as a transparent trustable digital marketplace and by using it you contribute to a more sustainable tourism industry in Bali and beyond.

How can I book?

Browse and choose the offer most appealing to you, communicate with the provider and finalize your booking with the payment.

What is payback guarantee?

In case you had any complaints with the activity you have booked, you have 24 hours to send inquiry on payback after the activity is finished. To learn more about payback guarantee please visit our terms and conditions page.

How can I cancel my booking?

To cancel your booking please visit contact us page. After sending us a message about your cancellation inquiry including your transaction ID, we will get back to you shortly to clarify the amount of refund your eligible for. For cancellation policy please visit our terms and conditions.